|
User |
Problem Type |
Call |
|
After Hours*
(All Users) |
Campus Internet
connection, network or server |
Information Desk,
dial 0 |
|
Faculty |
General computer problem |
FSO, Victoria at ext 209 (refers to Help Desk when
appropriate) |
|
Course Info problem |
Call Learning Systems/Technology
651- 641-3208
On Campus: x208 online@luthersem.edu |
|
Online Course development problem |
Jenzabar LMS
call Alice at
651- 641-3208 |
|
LutherNet dial-up or
wireless problem |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
Students |
Student One Stop
Talk Live to SOS Agent:
Sun* - Thurs: 4 - 8pm
Friday: 1 - 5pm
Saturday: 10am - 2pm
Location: LS Library - 2nd Floor
Gullixson Hall
*Closed on Sunday during summer and J-Term |
E-mail 24/7:
sos@luthersem.edu
Phone: 651-523-1770 (on campus x770)
Toll Free: 1-888-276-2925
|
|
Lab
computer problem during normal office hours |
Help
Desk at ext 462
helpdesk@luthersem.edu |
|
Lab computer problem Need paper after
hours and weekends |
e-mail
helpdesk@luthersem.edu Go to the library
circulation desk |
|
Home Lab problem |
Help Desk at (651) 641-3462
helpdesk@luthersem.edu |
|
Login, e-mail problem or questions |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
LutherNet dial-up
or wireless |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
Online Course Help |
Call Learning Systems/Technology
651- 641-3208 (on campus x208) online@luthersem.edu |
|
Staff
in CC, NW & lower campus |
LutherNet dial-up or wireless |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
Administrative Computing (Jenzabar)
problem |
Scott at ext 535 |
|
General computer
problem |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
Staff
in GH |
LutherNet dial-up |
Help Desk at ext 462
helpdesk@luthersem.edu |
|
Endeavor problems |
Bruce at ext 226 |
|
General computer
problem |
Help Desk at ext 462
helpdesk@luthersem.edu |
