Help

Your location, role and problem affect who you call for help.
For routine concerns, please email: helpdesk@luthersem.edu.
*Normal hours of operation are Mon 8:30am-9:30pm & 11:00am-2:00pm, Tues-Fri 8:30am-9:30pm & 10:30am-1:30pm

User

Problem Type

Call or Email

After Hours*
(All Users)

 Campus Internet connection,network or server Information Desk, dial 0

Faculty

 General computer problem FSO, Victoria at ext 209 (refers to Help Desk when appropriate)
Course Info problem Call Learning Design & Technology, 651-641-3208
On Campus: x208online@luthersem.edu
Online Course development problem MyLutherNet - Call Learning Design & Technology at 651- 641-3208

LutherNet wireless problem

Help Desk at ext 462 helpdesk@luthersem.edu

Students
Lab computer problem during normal office hours Help Desk at ext 462 helpdesk@luthersem.edu
Lab computer problem

Need paper after hours and weekends

 e-mail helpdesk@luthersem.edu

Go to the library circulation desk
Home Lab problem Help Desk at (651) 641-3462 helpdesk@luthersem.edu
Login, e-mail problem or questions Help Desk at ext 462 helpdesk@luthersem.edu

LutherNet wireless

Help Desk at ext 462 helpdesk@luthersem.edu
Online Course Help Call Learning Design & Technology
651- 641-3208 (on campus x208)online@luthersem.edu

Staff
in CC, NW & lower campus

 LutherNet wireless Help Desk at ext 462 helpdesk@luthersem.edu
Jenzabar problem Ted at ext 586

General computer problem

Help Desk at ext 462 helpdesk@luthersem.edu

Staff
in GH
Endeavor problems Bruce at ext 226

General computer problem

Help Desk at ext 462 helpdesk@luthersem.edu