Appeals and Grievances
From time to time questions may arise about a bill
in the business office, a grade for a course, a deadline for
submitting a formal request, a hold on a business account, or
inappropriate treatment by a staff or faculty member. The first step
in resolving such issues is to speak directly to the person or
persons involved. If that conversation fails to remedy the
situation, students may appeal a decision in the following way.
Appeals
A formal letter of appeal, outlining the nature of
the complaint and the remedy sought, may be submitted to the
Dean of
Students. Within 15 days the Dean of Students will meet with
appropriate staff and administrators to seek a resolution in the
matter. The proposed resolution will be communicated in writing to
the student involved. If that step fails to resolve the matter at
hand, a student may file a formal grievance.
Grievances
Grievances which are more serious in scope and which
fall under the joint student/faculty jurisdiction may be brought to
a group consisting of three faculty members of the Faculty Concerns
Committee as designated by the committee, and two students
designated by the Student Council. If the committee rejects an
appeal, a student may then appeal to the President of the seminary.
As a final recourse, the Board of Directors may be approached. The
appeal must be made within 30 days of the decision.
Housing Matters
There are two steps to appeals in matters of
housing. The first should be made to the Director of Housing. The
student can expect a response within one week. If the matter cannot
be resolved at that level, the second step should be directed in
written form to the Dean of Students.
Sexual Harassment
Complaints concerning sexual harassment are taken
seriously at Luther Seminary. See the Policy Against Sexual
Harassment in the Policies section of this handbook for a
description of community expectations and responsibilities and steps
prescribed for voicing a complaint.
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